tutaada.blogg.se - Outlook crashes when opening calendar

Will post any updates I have.įaulting application outlook.exe, version. Have been working with MS to narrow down and troubleshoot this. If they open these messages via OWA, it will crash Internet Explorer. If they attempt to open messages via Outlook with PDF attachments it will crash Outlook. Wondering if its more related to IE8 than Outlook?Īny suggestions/etc would be greatly appreciated.Īfter having my helpdesk do some further work with the end-users, it appears the problem is only with attached PDF files. I run a number of server farms and have never run into this one before, seems centered around the imgutil.dll, and as states, MS has no real ideas so far. I have disabled and removed antivirus from this system, and the errors continue to occcur even with Outlook in safe mode. I've been working with MS to figure this out, but so far am getting nowhere.

emails from the same people without attachments open fine.

If they right click on the message they can save out the attachment and open it fine.

User goes to open the email (either through the list or preview pane) and it errors out, This is only if the email contains an attachment.

User recieves email from X with an attachment.

Using exchange 2007, outlook 2003, system runs Windows 2003 Server Enterprise, with IE8 We have multiple terminal servers at this location, and it occurs on each one, and with only a handful of our 50+ users.

So far it appears limited to certain users, and is not specific to any one machine. Have a situation where a group of users are unable to open emails that contain attachments from various users.